Role Introduction

Connecting the world to meaningful people, places and experiences. Go higher. Go further. Move Beyond with Cathay.

Starting today, let your ambitions fly higher than ever before. With a career that takes you places, you can explore boundless opportunities and experiences to define your own journey.

Our Cabin Crew have always been at the very heart of our business. As brand ambassadors, you will embody our values of being Thoughtful, Progressive, and having a Can-Do spirit, bringing them to life on every flight. If you have an outgoing, warm personality and a strong passion for creating memorable and delightful customer experiences while travelling the world, we invite you to join our professional team of Flight Attendants at Cathay.

Key Responsibilities

• Carry out safety, first aid and security procedures to the highest standard
• Be our brand ambassador and provide genuine, personal experiences to all our customers
• Deliver service excellence by creating memorable inflight experiences and exceeding our customers’ expectations at every opportunity
• Attend to customer’s needs in a caring and professional manner
• Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
• Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment
• Adapt to situations with confidence, tact and flexibility
• Uphold inflight policies and comply with all regulatory requirements

Requirements

• Right to live and work in Singapore
• Minimum age of 18 due to legislative requirements of Singapore
• Bachelor’s degree or above, or a minimum qualification of GCE ‘O’ Level (or equivalent) with a pass in English accompanied by at least one year of cabin crew experience
• Proficiency in both written and spoken English and at least one of the following additional languages for serving our international customers: Cantonese, Putonghua, Bahasa Indonesia, Bahasa Malaysia, Filipino, Hindi, Japanese, Korean or Thai
• Proficiency in Putonghua would be an added advantage for interacting with our Putonghua-speaking customers
• Minimum arm-reach of 208cm on tiptoe for carrying out safety and emergency procedures onboard
• Excellent communication and interpersonal skills
• Prior experience in the airline, hospitality or service industry would be an added advantage

As this position is safety-sensitive, successful candidates are required to meet the following criteria to perform the role of a cabin crew:

• Successfully complete a comprehensive pre-employment background check, including criminal records
• Pass a pre-employment medical assessmentI
• Pass a pre-employment drug test. Testing will be conducted following the HKCAD Guidance for Screening of Psychoactive Substances (CAD373).

Exemption from English Assessment is available for candidates with either of the following:

• TOEIC® (Public Test): A valid score of 325 or above in both Reading and Listening
• IELTS (Academic): A valid overall Band Score of 6.0 or above

Please upload your score report when submitting your application. The result must be within its validity period and will be verified during the recruitment process.

Benefits

• Work schedules to suit different lifestyles
• World-class training and structured career progression path
• A safe and collaborative working environment which embraces a diverse and inclusive culture
• Eligibility for Group Medical Insurance after six months of service (subject to successful completion of probation)
• Discounted travel across many airlines for you and your family